Terms & Conditions
Welcome to Pilates By Nana. We are committed to providing a professional, supportive, and safe environment for your Pilates journey. By booking a session with us, you agree to the following simple rules and studio policies.
Our Services
We provide professional Pilates instruction tailored to your fitness and well-being. We create a safe and welcoming space where everyone can focus on their progress.
Booking & Payments
- Booking: All sessions must be booked in advance through our online system.
- Payment: Secure payment is due at the time of booking to confirm your spot.
- Updates: Prices and services may change, but we will always let you know.
Cancellations & Refunds
We value your time and ours. If you need to change a booking, please give us 48 hours' notice for a full refund or to reschedule. Cancellations with less than 48 hours' notice are non-refundable. Missed sessions without notice cannot be refunded.
Your Health & Safety
By joining us, you confirm you are in good condition and participating voluntarily. Please inform us of any injuries before we start. Participation is at your own risk—remember to listen to your body and modify exercises as needed.
Studio Conduct & Privacy
We believe in a respectful studio culture and reserve the right to refuse service for disruptive behavior. Your data is handled per our Privacy Policy and is used only for our business purposes.